Administrators can keep in contact with only 20 men; general staff to keep government from running to seed as bureaucracy; qualities of a good staff man; specialists in Federal State relationships; role of government in a mature nation; cooperation between executive and legislative branches; understanding of fiscal policy; democratic type of mind, not dictator, required to run big cabinet department; with more centralization of policy, need more decentralization of administration; problem of carrying President's policies into action; contacts with Congress, public, etc.; contacts with own department; delegation of authority; got more in New Deal programs for dollar spent than would get in war period; more improvement in management needed; role of public servants